Here are some of the wonderful compliments we have received from our clients:
They repaired a burnt-out electrical outlet. They then reattached a light switch for me. They were very quick to respond and very professional. They were honest with the diagnosis of the problems and let me know up front that it could cost more money. I called them in the morning and they were here later that day. It did not cost me any additional money for the work completed. I was very pleased with their workmanship. I would definitely use them again in the future.
The service professional that represented City Renovations and Remodeling was Fletcher Stewart. He came prepared to get to work immediately. He was prompt, professional and courteous. After spending a few moments asking me about the scope of the work, he then prioritized everything by my most important needs. Fletcher used drop cloths to keep the work areas clean and had all of his tools easily accessible so the work went very quickly.
I found Mike Wiggs to be responsive in communication and diligent in making sure that things got done on time. Most importantly, Mike and his contractors do good work and were great with working within the budget I had to work with. For example, I had City repair a handrail, but we negotiated to leave the painting out to keep the costs down. I was new to working with contractors, so Mike was good enough to explain lots of things…
I had a punch-out list that needed to be performed. Michael Wiggs came out to the property and brought his plumber with him to get the plumbing problem immediately resolved. Michael went over each problem and gave me his recommendations. He also told me that if he touched the roofing problem and there was still a warranty on it, it could void the warranty. His honesty was so refreshing to see. I trust him explicitly and will be calling him in the future. I will also be telling all my friends of his services.
It was FABULOUS! Mike was friendly and easy to schedule with. He paid intricate attention to things I’d never have noticed – and when I’d say ‘don’t worry about it, I’ll never notice it!’ he refused to accept anything less than perfect accuracy. Furthermore, since it took a few days to lock down an appointment (and since the service took him about 20 minutes, total) he completed the service for me! It’s always a relief to know you’re working with someone who puts a lot of value in doing good, fair work. He was a pleasure to work with, and I would absolutely call him again for future projects or recommend him to my friends.
What speaks even more volumes about Mr. Wiggs care for the work his company does is that I had already given the check for the remaining balance before he had the touch of work done. He could have just cashed it and been done, but he obviously takes pride in the work his company does. This repair work was unexpected, but we have a few other projects we are planning to do in our house and I will definitely be contacting City Renovations and Remodeling again.
Mike answered my phone call on the first ring and met me at our house the same day. He provided us with a detailed estimate, which he then turned into a comprehensive contract. Mike and his team completed the project on time and on budget, and throughout the two-week project he remained in constant communication with us. Mike showed a great attention to detail, resolving problems that we had not anticipated with no added cost. We could not be happier with the final product and would highly recommend City Renovations and Remodeling to others.
I called Mike with City to have the other air conditioning unit installed. Mike said he could go by the condo within a few hours to look at the problem. I am located in Los Angeles and the condo is in DC… However, Mike was very accommodating with the unusual circumstance in needing to go through the building manager to gain access and specific materials. He was able to come back two days later to install. I had called numerous companies who were not able to come for a week. Mike was professional, prompt, and matched a competitor’s price! I will definitely use City again.
Mr. Wiggs (Mike) and crew of two arrived at the appointment time, while I was 20 minutes late due to traffic. While I was en route, they called to ask if they could get started on removing the storm door. All three men took precisely two hours (total of 6 man hours). They cleaned up after themselves and reviewed each task with me upon completion. I was pleased with the work and their professionalism. I would definitely use them again.
Lighting in one room was not working and I had problems with my door bell. It was recommended that I use a wireless system that I could install myself. The advice saved me some money. Didn’t have enough work for the 2 hours that I purchased, so the owner offered to install another lighting fixture to make up for the rest of the 2 hours. The electrician came back to install the lighting fixture after I purchased, which was about 3-4 days later. The owner called to ensure that the work was performed to my satisfaction. He went beyond and above what was required which made me very appreciative. Excellent service.
